Welcome to TTN Shop, the ecommerce marketplace for The Torah Network (TTN) members from around the world can sell their goods. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with TTN Shop.
1. Information Collection and Use:
a. Buyers' Information: When you make a purchase on TTN Shop, the sellers have access to your contact details to fulfill your order and provide customer support.
b. Sellers' Information: Third-party sellers on TTN Shop provide their information for the purpose of listing and managing their products.
c. Arbitration: TTN Shop may arbitrate queries between buyers and sellers to resolve any disputes related to transactions on the platform.
d. Third-Party Payment Processors: We use third-party payment gateways, such as Stripe and PayPal, to process transactions. TTN Shop does not store any credit or debit card data on its servers.
e. Content Reuse: By using TTN Shop, you acknowledge and grant TTN Shop the right to reuse any content, photos, text, or other materials shared on the platform for marketing purposes, promoting the marketplace, and enhancing the user experience.
2. Tracking Data and Cookies:
TTN Shop collects tracking data for fraud prevention and marketing purposes. This data is used to identify and prevent fraudulent activities on the platform, ensuring a safe shopping experience for all users and so that teh most relevant marketing content is provided when possible.
If you choose to upload images to our platform, please ensure that you do not include embedded location data (EXIF GPS) in those images. This is to prevent other users from downloading and extracting any location information from the images.
Upon logging in, we set up several cookies to store your login information and currency choices. If you select the "Remember Me" option, your login will persist for two weeks. If you log out, the login cookies will be removed.
Additionally, third-party and internal advertising services may use cookies to track your browsing patterns. This allows us to tailor advertisements to your browsing history and helps prevent click fraud.
3. International Data Transfers:
As a global marketplace, TTN Shop may transfer your personal information to countries outside of your own for the purpose of facilitating transactions and providing support services.
4. Data Retention:
Any material you upload or create on our platform, including chats, will be retained indefinitely to ensure the best experience for you. We also store the personal information users provide in their user profiles for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. You have the ability to see, edit, or delete your personal information at any time. Website administrators also have access to this informationfor management purposes.
5. Your Rights Over Your Data:
If you have an account on our platform, you can request an exported file of the personal data we hold about you. This includes any data you have provided to us. Additionally, you have the option to export your data yourself from your profile settings page.
If you wish to permanently delete your account, please note that this will erase any personal data we hold about you. However, please be aware that we may be required to retain certain data for administrative, accounting, civil law, or security purposes.
6. Security Measures:
TTN Shop employs industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee the absolute security of your information.
7. User Consent:
By using TTN Shop, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy.
8. Third-Party Services:
Please note that third-party services accessible through TTN Shop, including sellers' websites or links to external websites, may have their own privacy policies and terms of service. TTN Shop is not responsible for the privacy practices of such third parties.
9. Children's Privacy:
TTN Shop is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided personal information on TTN Shop, please contact us, and we will take appropriate steps to remove such information.
10. Changes to this Privacy Policy:
TTN Shop reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the "Last updated" date at the bottom will reflect the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how we handle your information.
11. Contact Information:
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information on TTN Shop, please contact our support team.
System-generated notifications will be sent to your email address or mobile phone based on the notification settings you have chosen in your profile.
Please note that in certain circumstances, we may send communications to you without your prior consent if we deem it to be important for all members of the TTN community.
By using TTN Shop, you acknowledge that you have read, understood, and agree to the terms outlined in this Privacy Policy. Thank you for trusting TTN Shop with your business and privacy.
Last updated: 1 February 2024